Pricing policy
Tutoring services from Division One Academic and Language Services are generally invoiced and paid on casual (hourly) basis.
Casual rate
$60 for upper Primary level (Grade 5 & 6)
$60 for lower and middle Secondary level (Year 7 to 10)
$65 for upper Secondary level (Year 11 & 12)
$70 for undergraduate Tertiary level
$75+ for postgraduate Tertiary level
The above prices are for a one-hour session, in the student's home (or other agreed venue), assuming travel time from the West Ryde / Meadowbank area of Sydney is not excessive (e.g. within ~10 min by car/train) in the prevailing traffic. Additional travel fees will be arranged in advance where applicable.
Note: young children typically do not need tutoring (in which case they should not be subjected to it). If your child is one of the small proportion of young children who do need tutoring, then you should seek a specialist in early childhood learning & education.
Travel fee
Travel fees in the case of 'excessive' travel is arranged by negotiation on a case-by-case basis.
Special pricing
Group rate
If more than one student will simultaneously attend the session, add a further $10 per student (per hour).
Bulk rate
There is no 'bulk rate', nor 'term fee', nor 'semester price'.
Introductory offers
From time to time special introductory offers may be available. No special introductory offers are available currently.
Cancellation policy
There is no penalty for cancellations made by the student/client with more than 24 hours' notice, or with a medical certificate, or with other cogent mitigating circumstances.
-
Late notification
- A fee calculated at half the hourly rate for the booking will be payable in instances of "late notification" prior to commencement of the tutor's travel to the appointment venue (but less than 24 hours before the appointment). No travel fee will be payable.
- To ensure punctuality, the tutor may commence their travel early, making allowance for contingencies. This determination is at the tutor's absolute discretion.
-
No-show
- A fee calculated at the full hourly rate plus the full travel fee will be payable if the tutor has already travelled (or begun travelling) to the appointment venue.
- If the student/client is more than 20 minutes late, it will be counted as a no-show (i.e. cancellation without notification).
- If the student/client has symptoms indicating that they have a contagious disease (e.g. influenza, RSV infection, COVID-19, common cold, croup, chicken pox, etc.), will be counted as a no-show. This determination is at the tutor's absolute discretion, and can be made at any time that relevant symptoms are manifest. If the student/client experiences similar symptoms arising from a noncommunicable disease (e.g. hayfever, asthma, etc.), then it would be prudent to advise the tutor of this beforehand, to avoid potential misunderstanding; confirmation with a rapid antigen test (RAT) may be appropriate.
Adjustments made by tutor
On rare occasions the tutor may need to make an adjustment to a booking. Generally this will be organised with the student/client as early as possible. In the event of ill health, it may be necessary to do this at short notice.
An appropriate remedy will be considered in the unlikely case that the tutor misses an appointment without extenuating circumstances (e.g. ill health, emergency).
Lateness policy
Billing starts from the agreed appointment time. For example, if you are ten minutes late, then you still have to pay for the tutor's time waiting for you. The finishing time will not be changed.
Being more than 20 minutes late will be counted as a cancellation (no-show), as specified above.
Payment terms
Payment should be made by cash only (exact change is appreciated), unless by prior arrangement.
For regular clients only: PayPal payment, credit card payment, or direct bank deposit/transfer can be arranged (to be paid in advance). PayPal payment and credit card payment incur additional transaction fees.